PRIVACY POLICY AND COOKIES POLICY

We deeply respect your right to privacy. Just like you, we don’t appreciate when our data is collected without clear purpose or used without consent. That’s why we take this issue seriously and want to be fully transparent about how we handle your personal information.

Below you’ll find everything you need to know about what data we collect, why we collect it, and how we keep it safe. If anything is unclear, don’t hesitate to reach out. We're happy to help.

With care,
Alicja & Piotr

1. Data Controller

The controller of your personal data is our business:
Primanatura Piotr Podermański
Address: Bieńkówka 62, 34-212 Bieńkówka, Poland

We manage the data together as partners in this project.

2. What data do we collect?

We only collect the data that is truly necessary, for purposes such as:

• responding to your questions or messages,

• processing your order or request,

• sending you a newsletter (if you subscribe),

• improving website performance (e.g. using cookies).

This may include:

• your name,

• email address,

• phone number,

• shipping address (for orders),

• technical data related to your visit (e.g. IP address, browser type, device, operating system).

3. Legal basis for processing

We process your data in accordance with the GDPR (General Data Protection Regulation). We only do so when we have a valid legal basis, such as:

• your consent (e.g. newsletter sign-up),

• performance of a contract (e.g. product delivery),

• our legitimate interest (e.g. replying to a message).

4. Who do we share data with?

We treat your data with full confidentiality. We never sell or share it without reason. In some cases, we may need to provide it to trusted partners, such as:

• shipping companies (to deliver your order),

• payment service providers (to process your payment),

• email service providers (for newsletters).

We only work with partners who are GDPR-compliant and respect your privacy as much as we do.

5. Your rights

You have the right to:

• access your data,

• correct your data,

• delete your data (“right to be forgotten”),

• limit processing,

• transfer your data,

• object to processing,

• withdraw consent at any time (if given),

• file a complaint with your local Data Protection Authority.

Just contact us and we’ll help you exercise any of these rights.

6. Cookies

Our website uses cookies – small text files stored on your device – to ensure proper operation, improve performance, and enhance user experience.

We use the following types of cookies:

• Essential cookies – necessary for basic site functionality.

• Analytical cookies – help us understand how visitors use our site (e.g. via Google Analytics).

• Functional cookies – remember your preferences and settings.

• Marketing cookies – used (only with your consent) to personalize content and advertising.

You can manage or disable cookies in your browser settings at any time. Please note that disabling certain cookies may affect how the site functions.

By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy, unless you disable them.

7. Contact

Questions? Concerns? Please contact us, all the current contact information is on Contact Us page.